Where is my order?
You will receive an email once your order ships that contains your tracking information. Visit https://www.brilmar.com/track-your-order-2/ to track your.
How to search products?
Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.
Which payment methods are accepted in the Online Shop?
We accept credit card and PayPal.
How long will delivery take?
Shipping time varies by location. The estimated delivery time is 15-20 business days. This doesn’t include 2-5 day processing time.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product.
Can I exchange or return the product?
If for any reason you would like to exchange your product or return, you must fill the form e-mail on this page and we will guide you through the steps.